Hilary gets yelled at by all the homeowners because she over-promises and under-delivers. She always agrees to the wishlist before seeing the budget, and when she does see the budget, she always says "okay" no matter how ridiculous it is. If she were to work out a realistic budget with the homeowners from the start, they wouldn't flip out when it turned out (inevitably) to fall short.
In the real world, she'd have an inspection of the basement, especially as they'd had so many problems. The bowed wall was visible to the naked eye.
I'm no expert, but even to me I'd know that if your wall was curving in, there's a problem.
And I kept thinking building a retaining wall behind (or in front, however you look at it) the bowed wall wouldn't keep the upper part of the bad wall from sinking.
I wanted Mike to show up and rip that sucker out and put in a new one.
Did they come up with more money, or was Hillary being coy with the homeowners, because it sounded like she had no money left for anything, and she did do quite a lot.
I couldn't see moving just to get a mudroom; surely that would have been an easy fix.
I'd try and stay in the same school district, but the homeowners never seem to mention this.